FAQs

We accept returns within 30 days of purchase. Please ensure the item is unused and in its original packaging. Visit our Delivery & Returns page for more details.

Once your order is placed, changes or cancellations may not be possible. Contact us at info@nolki.com as soon as possible, and we’ll do our best to assist you.

Simply browse our website, add items to your cart, and follow the checkout process. For assistance, contact us at info@nolki.com.

Yes! Once your order is dispatched, we’ll email you a tracking link so you can follow your parcel’s journey.

The carrier will usually attempt a second delivery or leave instructions for re-delivery or pickup. Contact us if you need help rescheduling.

Le transporteur tentera généralement une seconde livraison ou laissera des instructions pour une nouvelle livraison ou un retrait. Contactez-nous si vous avez besoin d’aide pour reprogrammer la livraison.

Yes, we ship worldwide! If your country isn’t listed, contact us at orders@nolki.com for assistance.

Yes, we ship worldwide! If your country isn’t listed, contact us at orders@nolki.com for assistance.

Refunds are processed within 5-7 business days after we receive the returned item.

Yes! We use FSC and PEFC certified papers and are committed to eco-friendly practices in our production process.

All our products are designed in-house at Nolki, blending creativity with functionality.

We accept major credit cards, PayPal, and other local payment options depending on your region.

Yes! Contact us at info@nolki.com to learn more about our wholesale partnerships and pricing.